Privacy Policy

1. INTRODUCTION This Privacy Policy explains how D1CE ("we," "our," or "D1CE") collects, processes, uses, stores, and protects your personal data in connection with your use of our services, website, and associated platforms or applications operated under the D1CE brand. This includes any electronic devices, mobile applications, or software systems owned and/or managed by us. D1CE is committed to ensuring that all personal data collected is processed in a lawful, fair, and transparent manner in accordance with applicable data protection laws and regulations. This Privacy Policy outlines the principles governing our practices and your rights regarding the collection, storage, and disclosure of your information.

2. CONSENT By accessing https://www.d1ce.com, registering an Account, or otherwise interacting with our services, you consent to the collection, use, processing, and disclosure of your personal information to third-party service providers and other authorized entities for the following purposes: (a) Provision and delivery of services, (b) Account management, including identity verification, (c) Compliance with legal and regulatory requirements, (d) Optimization of functionality, support, and marketing purposes. If you do not agree with the collection or use of your personal data as outlined in this Privacy Policy, you must refrain from using our services.

3. DATA WE COLLECT We collect various types of data depending on your interactions with our services. This includes:

Personal Data: (a) Name (b) Date of Birth (c) Address (d) Identification Documents (e) Phone Number (f) Email Address

Usage Data: (a) Location data (b) Device information (e.g., type, model, operating system) (c) IP address (d) Browser type and version

Public Data: Social media profiles linked to our platform

4. DATA COLLECTION METHODS We collect data from various sources, including: (a) Registration and service usage: Data provided during the Account registration process and while using our services. (b) Communications with our Support Team: Information exchanged between you and our customer support team, including inquiries and feedback. (c) Cookies and tracking technologies: We use cookies and other tracking technologies to collect data related to your online activity, preferences, and browsing behavior. (d) Third-party sources: Authorized third-party sources, including verification services or other entities you permit to share your data with us.

5.DATA USAGE

We use the data we collect for several purposes, including but not limited to:

(a) Account registration and operation: To create and manage your Account, verify your identity, and facilitate your use of our services.

(b) Service delivery and personalization: To provide tailored services and optimize the User experience, such as offering personalized content and recommendations.

(c) Marketing and promotional activities: To send you promotional offers, updates, or marketing communications about our services, where permissible by law and in accordance with your preferences.

(d) Fraud prevention and legal compliance: To detect and prevent fraud, ensure the security of our services, and comply with legal obligations or regulatory requirements.

(e) Customer support and dispute resolution: To address your concerns, respond to inquiries, and resolve disputes.

By continuing to use our Website and services, you agree to the collection and use of data as outlined in this Privacy Policy.

6.DATA RETENTION

We retain your data for the duration necessary to fulfill the purpose for which it was collected:

(a) Legal Compliance: Personal data related to Account creation and financial transactions will be retained for a period of 10 years after Account closure to comply with applicable legal and regulatory requirements.

(b) Marketing: Personal data used for marketing purposes will be retained until you withdraw your consent, at which point we will cease processing such data.

(c) Disputes: Data related to any disputes will be retained until the dispute is resolved.

6.1 AML Compliance Certain data, including KYC information, transaction histories, and other records, must be retained for a minimum of 10 years following Account closure, as required under the AML Policy. These retention requirements ensure compliance with anti-money laundering (AML) and counter-terrorist financing (CTF) regulations.

This retention period supersedes the general retention timelines outlined above for specific legal purposes.

7.SECURITY

We implement technical and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure. However, you are also responsible for safeguarding your Account credentials, including your Username and password, and taking necessary steps to ensure the security of your Account.

It is recommended that you enable Two-Factor Authentication (2FA) and take precautions against phishing and other security threats to prevent unauthorized access to your Account.

8.MARKETING CONSENT

With your consent, we may send promotional communications about our products and services, including offers, updates, and news. You have the right to opt out of receiving such communications at any time. You can withdraw your consent by:

(a) Contacting our Support Team at [e-mail], or

(b) Clicking the "Unsubscribe" link in any marketing email we send you.

Once you opt-out, we will stop sending marketing communications, although we may still send you non-marketing communications related to your Account, such as transaction confirmations or important service updates.

9.COOKIES D1CE uses cookies and similar tracking technologies to enhance the functionality and performance of the Website, analyze User behavior, and deliver personalized advertisements.

9.1 Consent to Use Cookies By accessing and using the Website, you agree to the use of cookies as outlined in this Privacy Policy. Upon your first visit, you will be prompted to provide explicit consent for cookies through a cookie banner.

9.2 Managing Cookie Preferences You can manage or withdraw your cookie preferences at any time by adjusting your browser settings to block or delete cookies or by accessing the "Cookie Settings" link available on the Website. Note that disabling cookies may impact the functionality and usability of certain features on the Website.

10.USER RIGHTS

Under applicable data protection laws, you have the following rights regarding your personal data:

(a) Access: You have the right to request access to the personal data we hold about you.

(b) Rectification: You may request the correction of any inaccurate or incomplete information we hold.

(c) Deletion: You can request the deletion of your personal data, subject to certain exceptions (such as compliance with legal obligations).

(d) Restriction of Processing: You can request that we restrict the processing of your personal data under specific circumstances.

(e) Objection to Processing: You have the right to object to the processing of your personal data in certain situations, including for direct marketing purposes.

(f) Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format, to transfer it to another service provider.

To exercise any of these rights, please submit a request to our Support Team at [e-mail]. We may require you to verify your identity to process your request.

11.DATA TRANSFER

11. DATA TRANSFER D1CE may transfer your personal data across international borders to ensure the seamless provision of services. These transfers may occur between countries that do not have the same level of data protection laws as your home jurisdiction.

11.1 Safeguards for International Transfers To protect your personal data during international transfers, D1CE implements safeguards, including but not limited to: (a) Standard Contractual Clauses (SCCs) approved by the European Commission or other applicable regulatory bodies. (b) Encryption protocols and secure transmission methods to ensure data confidentiality and integrity. (c) Transfers only to jurisdictions recognized as providing adequate levels of data protection by applicable laws, where feasible.

11.2 User Rights Regarding Data Transfers You have the right to inquire about the mechanisms in place for international data transfers and to request a copy of the relevant safeguards. For more information, please contact our Support Team at [e-mail].

11.3 Data Transfer Consent By using the Website, you consent to the transfer of your data in accordance with this Privacy Policy and applicable legal requirements.

12.THIRD-PARTY SHARING

D1CE does not sell or rent your personal data to third parties. However, we may share your data with trusted third parties under the following circumstances:

(a) Legal Obligations: We may share your personal data if required by law, legal process, or governmental request, such as to comply with tax obligations, anti-money laundering laws, or other regulatory requirements.

(b) Service Delivery: We may share your data with service providers, contractors, or partners who assist in delivering our services (e.g., payment processors, identity verification services). These third parties are bound by contractual obligations to protect your personal data and may only use it for the purpose of providing services to D1CE.

(c) Regulatory Compliance: We may share your data with regulatory authorities, auditors, or other third parties to comply with applicable regulations and industry standards.

(d) Consent-based Purposes: We may share your data with third parties when you have explicitly consented to such sharing, such as when you opt in for third-party marketing or services.

Our platform may contain links to third-party websites or services that operate independently from D1CE. These third-party websites may have their own privacy policies and practices, which we do not control. Therefore, we are not responsible for the privacy practices or content of any third-party websites linked through our platform.

We encourage Users to review the privacy policies of these third-party websites before submitting any personal data or engaging in any activities on those sites. D1CE is not responsible for any consequences arising from the use of third-party websites or services.